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Trusted Carrier Support

Welcome and thank you for joining the Trusted Carrier Support!

To make sure the transport industry can trust the Trusted Carrier seal we have to ensure that the provided data is correctly verified. Here you find introductions to all vehicle components on what and how to verify.

How to verify a V-Card

  1. Open the Trusted Carrier platform with your support access
  2. On the start page click on the template V-Card                             To be on the safe side, you can also check the status in the upper right corner: Waiting for check.
  3. Choose a V-Card
  4. Look for all the boxes that are outlined in yellow and work on them one by one.
    To do this, download the stored documents for the respective information and check whether the information matches. You can find the detailed explanation under the V_Card instructions
  5.  You can confirm or reject each box separately 

How to verify a vehicle component:

  1. Open the Trusted Carrier platform with your support access
  2. On the start page click on the template Asset
  3. Open the list with the vehicle components to be verified
  4. Choose a vehicle component
  5. Open all the documents uploaded for this specific vehicle component
  6. Choose the matching instruction for your chosen vehicle componentand start verifiying:

Driving components:

  Semi truck / Zugmaschine             

Truck / Motorwagen (Chassis)           

Truck / Motorwagen (Tank)             

Truck / Motorwagen (Gas)               

Truck / Motorwagen (Silo)               

Car / PKW                                                     

Van / Kleintransporter                               

Trailer components:

Trailer/ Hänger (offen)                    

Trailer / Hänger (Plane)                 

Trailer / Hänger (Koffer)                 

Trailer / Hänger (Thermo)               

Trailer / Hänger (Chassis)               

Trailer / Hänger (Tank)                     

Trailer / Hänger (Silo)                         

Trailer / Hänger  (Gas)                         

 Semi-trailer / Auflieger (Box)             

Container components

Tankcontainer                                      

Gascontainer                                       

Silocontainer                                       

Boxcontainer                                       

Thermocontainer